Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-top-customer-appreciation-triggers.livebursts.com (hereafter referred to as ‘AI Top Customer Appreciation Triggers’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure online environment for our users while respecting their privacy. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively, ‘our Platform’). Our commitment to privacy is guided by relevant data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connectict Consumer Data Privacy Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other applicable legislation.

Scope

This policy covers all aspects of our Platform, including but not limited to:

  1. Our official website at https://ai-top-customer-appreciation-triggers.livebursts.com.
  2. All applications and services offered by AI Top Customer Appreciation Triggers.
  3. Interactions on our websites linked to this Privacy Statement.
  4. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our Platform. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information:

  1. When using our applications and services: As an authorized user, your access and interaction with our Platform enable us to provide personalized services and improve user experience.
  2. When visiting our websites: We collect data when you interact with our websites, including pages viewed, search queries, and clicks on links.
  3. Through communications: If you choose to receive updates or marketing materials from us, we may use your contact details for communication purposes.

Personal Data Collection

We gather various types of personal information (hereafter ‘Personal Data’) to enhance your experience and improve our services:

  1. Account Information: This includes user names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Details related to payment methods used for purchasing our products or services.
  3. Financial Information: Transaction history, billing addresses, and other financial records associated with your use of our Platform.
  4. Purchase Information: Data about the products or services you buy from us, including quantities, pricing, and order dates.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers for tracking and analytics.
  6. Location Data: Information about your geographical location when using our applications or providing consent.
  7. Feedback: Comments, reviews, and responses you provide to improve our products and services.
  8. Social Media Information: If you connect our Platform with your social media accounts, we may access certain information from these platforms (with your permission).
  9. Product Information: Details about the products you interact with, including preferences and usage patterns.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

Cookies are small text files stored on your device when you visit our Platform. We utilize them for several purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our Website, such as enabling secure login.
  2. Preference Cookies: They remember settings and preferences to personalize your experience.
  3. Analytics Cookies: Used by analytics providers to track site usage, gather statistics, and offer insights into how our Platform is used.

You can control and manage cookies through your browser settings. For more information on cookie management, please refer to your web browser’s documentation.

Your Rights (Geographical Location Depending)

Depending on the jurisdiction in which you reside, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of the Personal Data we hold about you.
  2. Rectification: Requesting corrections or amendments if your Personal Data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete or remove your Personal Data from our systems, subject to legal constraints.
  4. Restriction: The ability to limit the processing of your Personal Data in certain circumstances.
  5. Portability: Obtaining a portable copy of your Personal Data in a commonly used and machine-readable format.
  6. Objection: Objecting to the processing of your Personal Data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with a data protection authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Platform. We encourage users to review this policy periodically for the latest information.

Contact Information

For any queries, requests for data access or correction, unsubscribe, or general privacy-related inquiries, please contact us:

  • Email: [email protected]
  • Postal Address: AI Top Customer Appreciation Triggers, Privacy Team, [Address], [City, State, Zip Code]